Cookie Policy
Cookies are small text files that the website stores in your browser. They help the website function, remember your preferences and help us understand how it's used so we can improve it.
What Cookies We Use
| Type | Purpose | Examples |
|---|---|---|
| Essential | Session and security, selected language and saved cookie preferences. Without these, the website cannot function properly. They do not require consent. | session_id, frontend_lang, website_cookies_bar |
| Analytics (Optional) | Show us how many people visit the website and which pages they view, without identifying them by name. Before you agree, Google receives only anonymous signals without cookies. Cookies are stored only with your consent. | Google Analytics: _ga, _ga_* |
| Advertising | Meta Pixel helps us see how our adverts on Facebook and Instagram perform and show ads to people who have already visited the website. It loads when you open the website. If you choose "Essential Only", we stop it and delete its cookies. | Meta Pixel: _fbp, _fbc |
What We Send When You Contact Us
When you send us an enquiry or book an appointment, we tell Meta and Google that an enquiry was made. This shows us which adverts work. Your email and phone number are sent only hashed, meaning turned into a code that cannot be read back. Some of this data also passes through Meta's servers (Conversions API). The text of your enquiry itself is not sent.
How to Manage Cookies
On your first visit, you'll see a banner where you can choose "Essential Only" or "I Agree". You can change your choice at any time by deleting the website's cookies in your browser settings. The banner will then appear again.
If you choose "Essential Only", we stop Meta Pixel and do not store Google Analytics cookies.
Most browsers allow you to block or delete cookies. If you block essential cookies, parts of the website may not work.
More Information
For details on how we process your personal data, see our Privacy Policy.