Team
To me, a good workshop isn't just a collection of individual mechanics, each working in their own corner. In our day-to-day work, we value mutual support and teamwork, especially when we're faced with a complex problem. If one of us gets stuck, it becomes a challenge for the whole team, not just that person's problem.
We're constantly working to get better – each of us in our own specialism and all of us together as a team. We regularly attend courses, training sessions and seminars in Germany, Austria and other European countries where Volkswagen AG has production facilities and training academies. We do this because we want our knowledge and skills to keep progressing, and the service you receive from us to match the standard of the car you drive.
I've never wanted us to measure ourselves against the average standard of car servicing in Bulgaria. It makes more sense to me to look towards Volkswagen's certified workshops in Germany, study their established best practices and try to bring that way of working here, as far as local conditions allow. If you're going to compare yourself with someone, at least set the bar high enough to push you to improve.
Das Auto Service was founded in 2014, built on hard work, ambition, effort and dreams. We respect and love what we do. And that's exactly why we can't allow ourselves to settle for anything less than the best.
Kris Mladenov
Founder