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So you've decided to sell your car. You take a few photos, put up an advert and wait for the phone to ring. But here's the thing: buyers scroll through dozens of adverts, and if your car looks neglect...

The seller hands you the service book. "It's been serviced by the book. Look, all the stamps are there." You flick through it, see the stamps and signatures, and think everything looks fine. But hang ...